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Royal de Versailles
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Client Care Specialist

Royal De Versailles Jewellers is seeking a highly motivated, detail-oriented, and client-focused Client Care Specialist with a passion for delivering exceptional service and cultivating long-term client relationships within a luxury environment.

Our Client Care Specialist plays a vital role in ensuring every client interaction reflects the elevated standards of Royal De Versailles Jewellers. You will act as a key point of contact for our clientele, managing inquiries, after-sales service, and client communications with professionalism, discretion, and efficiency. By understanding each client’s needs, you will provide tailored solutions that enhance their experience and reinforce trust in our brand.

key skills & requirements
    • Minimum of 5 years of customer care/luxury sales
    • Excellent verbal and written communication skills to deliver exemplary customer service
    • Self-starter; the ability to be flexible and proactive as per the needs of the business
    • Ability to work effectively in a busy and high-profile environment
    • Ability to multi-task, prioritize and manage time effectively
Responsibilities
    • Minimum of 3–5 years of experience in luxury retail, client care, or after-sales service
    • Exceptional verbal and written communication skills with a polished and professional demeanor
    • Strong attention to detail and organizational skills
    • Ability to multitask, prioritize, and manage time efficiently in a high-volume environment
    • Proactive, adaptable, and solutions-driven mindset
    • Ability to handle sensitive situations with discretion and professionalism
    • Strong interpersonal skills with a passion for delivering elevated client experiences
Employment condition
  • Full Time
Apply to this Position
*Only pdf and docx files accepted. File size should be less than 5MB.

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